Lunar Vogue Velvet Chair

Deliveries

We want you to have the best possible delivery experience, so we only use premium delivery services where possible. Our delivery partners offer a high standard of service and will contact you prior to delivery.

Standard deliveries are ground floor, drop offs only. White Glove Delivery - which includes assembly & packaging removal is available in Melbourne and Sydney.

Melbourne customers are able to choose a delivery date.

Deliveries to Brisbane and Sydney take 5-10 business days on average.

Please note, for some deliveries of products under 20kg (e.g. ottomans or chairs) we may use a general carrier service to deliver your product.

For further information, please visit our shipping information page.

Risk Free Returns

We offer 7 day, risk free returns on all orders except for custom orders. If you change your mind on something, we’ll return it for you. Terms and conditions apply.

For further information, please visit our returns information page.

All our velvets were designed to be low maintenance and easy to keep clean. With a majority being 100% microfibre, they have great longevity.

To keep clean, just vacuum your sofa on a weekly or biweekly basis, using the brush head.

To clean up any spills, just spot clean with a water-dampened microfibre cloth. We do not recommend using any abrasive cleaners as this can degrade the integrity of the fabric.

We do not recommend using any after-market velvet or fabric protectors as they do not offer genuine protection for your sofa. 

While the majority of our velvet sofas do not have removable covers, if you are able to remove the covers they should not be machine washed.

We developed our premium sofa range using our 30 years experience in the furniture industry. Each product has been designed specifically to stay with you for the long term.That’s why your Lunar Vogue Velvet Chair has a 12 year warranty.

Each sofa was designed using durable materials and all our fabrics and leathers are chosen because they’re easy to maintain and will age gracefully in your home.

For the exact details of what’s covered by our 12 year warranty, please visit our warranty  page.

The lead time for custom order products is 12-16 weeks in most cases.

Sometimes, we have extra stock on order of custom order products. If you place an order and we've got additional stock coming, we'll take the stock out of an existing order rather than raising a new one.

The lead time on orders where we already have the stock coming can drop down to around 4-8 weeks, although this will still vary depending on when you place the order and what stock we've got on order.

Regardless of the situation, we'll always do what we can to make sure you get your custom stock as quickly as possible.