Alex

Classic

Anna

Harmony

Aubrey

Haven

Avenue

Janson

Barcelona

Marcus

Capri

Marie

Cara

Ruby & Jordie

Sofa Care Instructions

Please read and follow these instructions to learn how to care for your sofa and make sure you make the most of it over time!

Included on this page:

Assembly

Please follow the assembly instructions provided with your sofa.

If you have a chaise or two piece sofa, please make sure all support legs are included and installed. If you are missing support legs please contact us and we will send out extras at no cost to you.

Leather care

When you receive your sofa, you will notice it already has some level of scarring, variance of grain, colour and even texture. These marks are completely normal and should be expected on any natural leather sofa.

Our leathers are semi-aniline, aniline and nubuck variations, all of which are naturally tanned leathers. To achieve these beautiful natural finishes, the hides can only be slightly pigmented, and therefore offer very low degrees of stain protection.

Any form of abrasive rubbing or chemical cleaning will potentially mark these types of leather. The best method of cleaning is to wipe over the surface with a dry microfibre or white cotton cloth. If you stain the leather you will need to have it professionally cleaned, but even then some stains will not be removable.

All leathers will soften and loosen up over time. Natural stretching and variations in colour are all naturally occurring results and will make your sofa look and feel even more comfortable 

To care for your leather sofa we suggest the following:
  • Keep the sofa out of direct sunlight and away from heaters.
  • Do not remove or undo any zips, without taking great care. Zips are for upholstery purposes only and are not covered by warranty.
  • Vacuum regularly with the brush head of your vacuum cleaner.
  • Dust your sofa with a dry cloth every so often.
  • Spot clean any small spills with a water-dampened microfibre cloth.

    For major spills or stains, please contact a professional cleaning company.

    If you would like to use a leather kit to help maintain the leather, the only one that should be used is the Secret Sofa Care Kit. If you use a leather care product on your sofa, please spot test it on a hidden part of the leather prior to using to ensure you will be happy with the final finish.

    Do not use any aftermarket cleaners or leather protectors other than what is listed above, as this can harm the sofa and nullify your warranty. Some universal cleaners state that they can be used on leather, this is often incorrect.

    Fabric care

    All woven fabrics used on Secret Sofa sofas go through stringent testing prior to use. Our fabrics pass the internationally accepted Martindale test for domestic use.

    Almost all fabrics, no matter the quality, have the potential to pill with use.

    Pilling is not covered by our warranty. However, it can be easily resolved with the use of a 240v pilling machine, available to purchase here: https://www.fabriccare.com.au/classic-50-fabric-shaver

    Occasional use of the previously recommended 240v pilling machine is an inexpensive, but very effective way to ensure your sofa stays looking brand new, in any instances of pilling.

    Velvets follow the same maintenance routine as woven fabrics.

    To care for your sofa we suggest the following:

    • Keep the sofa out of direct sunlight and away from heaters. 
    • Do not remove or undo any zips, without taking great care. Zips are for upholstery purposes only and are not covered by warranty.
    • Cushion covers should not be removed for cleaning and cannot be machine washed. Machine washing any part of the sofa will void the warranty.
    • Vacuum regularly with the brush head of your vacuum cleaner.
    • Spot clean any small spills with a water-dampened microfibre cloth.
    • To deal with major spills or markings, please contact a professional cleaning company.
    • Use a 240v fabric shaver, as recommended above, to de-pill your sofa if required.
    • The back cushions of your sofa should be regularly rotated and 'fluffed' to ensure foam stays firm and robust.

      Do not use any aftermarket cleaning chemicals other than mild dishwashing detergent and warm water. If you have a stain that is not removable with the above we recommend professional cleaning. 

      Slip cover care

      All slip covers used on Secret Sofa sofas are designed to provide a fashionable look! Fabric care instructions apply as above.

      There are some specific instructions that apply to slip covers.

      To care for your sofa we suggest the following:

      • Keep the sofa out of direct sunlight and away from heaters
      • The slip cover should not be removed from the sofa. If you feel the need to remove, you should do so with great care.
      • Do not remove or undo any zips, without taking great care. Zips are not covered by warranty.
      • Cushion covers should not be removed for cleaning and cannot be machine washed. Machine washing any part of the sofa will void the warranty.
      • Vacuum regularly with the brush head of your vacuum cleaner.
      • Spot clean any small spills with a mild dishwashing detergent and a water-dampened microfibre cloth.
      • To deal with major spills or markings, please contact a professional cleaning company.
      • Use a 240v fabric shaver, as recommended above, to de-pill your sofa if required.

        Do not use any aftermarket cleaning chemicals or cleaning products on the sofa other than mild dishwashing detergent, as this can damage the integrity of the fabric and cause it to degrade.

        Disclaimer

        Please ensure when you are hiring a third party professional cleaning service to maintain your sofa, that you do your due diligence to ensure that they are qualified, offering a high standard of service and understand or are made aware of important details about the product.

        These details include, but are not limited to:

        • Cushion covers should not be removed for cleaning.
        • Zips should not be undone during the cleaning process.
        • That the leather will be semi-aniline, aniline or nubuck leather and therefore, require care specific to that leather type.
        • Abrasive chemicals being used on leather or fabric will harm the product.
        • Products should be cleaned with cushions or covers on the sofa and these should not be removed except by a professional upholsterer.

          Secret Sofa will not be held responsible for any damage from a third party cleaning service and as such, it is important that due care be taken when sourcing a cleaning service.

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