We want you to have the best possible delivery experience, so we only use premium delivery services where possible. Our delivery partners offer a high standard of service and will contact you prior to delivery.
Standard deliveries are ground floor, drop offs only. White Glove Delivery - which includes assembly & packaging removal is available in Melbourne and Sydney.
Melbourne customers are able to choose a delivery date.
Deliveries to Brisbane and Sydney take 5-10 business days on average.
Please note, for some deliveries of products under 20kg (e.g. ottomans or chairs) we may use a general carrier service to deliver your product.
We offer 30 day, risk free returns on all orders except for custom orders. If you change your mind on something, we’ll return it for you and give you a refund minus appropriate freight costs. Terms and conditions apply.
We developed our premium sofa range using our 30 years experience in the furniture industry. Each product has been designed specifically to stay with you for the long term.That’s why your Monteray Velvet Chair has a 12 year warranty.
Each sofa was designed using durable materials and all our fabrics and leathers are chosen because they’re easy to maintain and will age gracefully in your home.
For the exact details of what’s covered by our 12 year warranty, please visit our warranty page.